Check the condition of the paper, and then reload it Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray. If your product has a duplexer , continue to the next step. If the product does not turn on by itself, press the Power button to turn it on. Maximum operating conditions Maximum temperature: Javascript is disabled in this browser. Let HP identify any out-of-date or missing drivers and software. Contact HP Support to schedule a repair or replacement.

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Apply a moderate amount of pressure to remove any dust or dirt buildup.

Clean the rollers Dust or priinter hp j6400 printer on the rollers inside the product or the two-sided printing accessory duplexer can cause paper feed issues. If these steps resolved the issueyou do not need to continue troubleshooting.

HP Printer: Individual cartridge page yield details | HP Officejet J All-in-One series

If the issue is resolved, there is no need to continue troubleshooting. Continue with the next step. This could take up to 3 minutes, depending on your computer and connection speed. Clean the rollers in the duplexer Press in the tabs hp j6400 printer the top of the duplexer to open the duplexer.

To hp j6400 printer the duplexer: This is expected behavior and does not indicate a problem with the setup. The software results page for your printer displays with the default operating system selected. The product prints a self-test report.

Press the Power button to turn on the printer. Clean the rollers in the rear of hp j6400 printer product Gather the following materials:. Support Forum Join the conversation! Margins Maximum scan size from glass: To install the tri-color cartridge, slide it into the hp j6400 printer on the left. How does HP install software and gather data? Solution and Diagnostic Data Collection.

Pinter to determine warranty status. If the printer is returned to HP, the hp j6400 printer sample must be returned with the printer. For example, if you have Click the button that opens the Properties dialog box.

HP Officejet J6400 All-in-One Printer series

How does HP install software and gather data? To remove the rear access door: These limits are designed to provide reasonable protection against harmful interference in a residential installation. Check the rollers prjnter the duplexer. Hp j6400 printer the Properties dialog box again, and then select the new custom size from the Size drop-down list.

HP Customer Support – Software and Driver Downloads

Find Solutions, hp j6400 printer questions, and share advice with other HP product owners. Align the printer If you replaced any depleted cartridges, align the printer again. Already have an HP account? Click OKand then click OK again to print the document. Please use the product number and serial numbers of the new product to validate hp j6400 printer status.

How does HP install software and gather data? This page requires Javascript. If you successfully connected your printer to the wireless network with the Wireless Setup Hp j6400 printer in a previous step, you do not need to continue with the next step. Remove the stack of paper from the tray.