Restart the computer, and then reinstall the USB controllers. This site in other languages x. According to the manufacturer it should work ok and I have the latest drivers – but I just keep getting USB device not recognised when installing it. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. Hardware devices are not working or are not detected in Windows http:
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Expand Universal Serial Bus controllers.
I forgot to say the uses the I5 processor, and i’m using windows 7. Restart the computer, and then reinstall the USB controllers. Sorry this didn’t help. JohnyEnglish Replied on November 27, This thread is locked. JohnyEnglish Created on November 25, How satisfied are you with this reply? Tell us about your experience with our site. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Let us know how it goes.
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Nithyananda J Replied on November 26, Plug in the removable USB storage device, and then test expressxard make sure that the issue is resolved. Thanks for your feedback, it helps us improve the site.
Thanks for marking this as the answer. How satisfied are you with this response? In reply to Nithyananda J’s post on November 26, Click the Device Manager button. This is another kind of device inside your mother board USB-connected. Try on a different computer and check?
Are other USB devices detected on the computer? Have you made any changes to your computer?
dcr3340 When I say I try it on an old system, i mean I take the harddrive out of the and put it into the old HP latop – so its the same actual Win7 installation. Click the Hardware tab. We may want to attempt a clean boot prior to installing the driver- just in case something third party is stepping on the install process.
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It doesnt appear to load the driver, but I have tried on an old 64bit AMD system and that loads the driver ok. This is not the USB interfaces that you see on your Laptop.
Did this solve your problem? I am suspecting its something to do with the i5 processor as I believe that addresses USB devices in a different fashion to AMD chips – but i might be wrong: The following article describes this clean boot troubleshooting: You can follow the question or vote as helpful, but you cannot reply to this thread.
sc3340 This site in other languages x. Hardware devices are not working or are not detected in Windows http: I have tried all of the above but still not working I have the same question 0.
It could be something for bluetooth, sound or even the docking station. I would suggest you to follow the steps and check.